QL Troubleshooting

  Last updated: October 28, 2003


. If you get a complete screen failure, but power light is on
  and you are using Gold Card, replace the 8301. Do NOT
  use the qpower switch mode regulator with Gold Card (I do
  not recommend the use of this without GC either!!)
  Check with Miracle that you have the GC mods up to date.

. Check that there are no shorting pins on the expansion connector
  (J1).  If there are, take out the pcb, and using thin 
  screwdriver(s) get the pin roughly straight, and then use long
  nose pliers to fully straighten it.  BE CAREFUL because the
  pins are very brittle - you will ony have one chance.
  Then put in expansions with much care.  I like putting the QL on
  its reset end - that way it is easy to see if expansion is 
  parallel to the QL.

. Remove all upgrades, ROMs etc and see if fault still there.

. RAM failures - use MINERVA. This will flag the FIRST faulty address in
  ram, and the relevant chip can be replaced. In fact the QL std memory
  test will NOT pick up ram errors where NUL bits are written. Minerva will
  eventually as the memory test write data is varied.

. Check that your Sinclair is to latest build spec. (D14+ or has flying
  leads over IC23-XZ8302). If not then `2 will secure a circuit diagram and
  list of mods from me (UK price).

. Check and clean all mains connections - especially on QL power supply and
  mains plug (including fuse holder and screw terminals). Power socket on
  QL often has dry solder joints - especially if QL is used with case OFF!

. Don't route mains cables anywhere near printer and disc drive cables.

. Try using QL in different room/ house with and without any accessories,
  and with /without different monitor. If problem still there with and
  without cleaner then problem probably not mains interference.

. Remove keyboard ribbon cables and clean cable ends & socket. If cable
  ends damaged and is not old type (non straight signal lines) cut off .5 cm
  from ends. If QL locks up (but an on-screen clock still runs) or few keys
  do not work this may be the cause. (To open QL case remove front 4 and
  back 4 screws. Do NOT undo the 2 screws under the microdrives).

. Check 5v line (centre and LH pins of main regulator with large heat sink
  viewed from front of QL)  Renew main 7805 regulator if voltage lower than
  say 4.8v. Smear base  with silicon grease, and solder 10n capacitor
  direct to RH & centre pins (input) as viewed from front of QL. Make sure
  retaining screw is tight and that whole heat sink gets hot.
  78S05 2A regulator can be used, but hardly seems worth it, and it makes no
  difference to expansions. Qpower switch mode regulator produces RF 
  interference, and again doesn't help expansions.  Don't route 7805
  to outside QL - this is incredibly bad practise and can only cause 
  more problems.

. Take out all socketed ICs, external ROM etc, clean legs and sockets with
  spray cleaner and replace, pushing down hard. Take static precautions.
  Similarily, clean ROM socket and rom cartridge edge connector (latter
  with a rubber on the solder tracks). This is VERY often a cause of crashing 
  on my machines. Why on earth didn't they use gold plated connector.

. Thorn-EMI suggest replacing all ICs 18/23/24/34!! This is a bit drastic
  but if you can lay yours hands on a second working QL it is worth
  swapping ALL the socketed IC's and then replacing one by one
  (take antistatic precautions).

. Use higher capacity power supply (needs 9v DC and 16v AC unless hardwired to
  board. Be SURE you know what you are doing.  Best solution is to 
  put everthing in a twoer case (I can advise or do the job).

. I always switch on all equipment with one switch where possible. Some
  monitors (esp Microvitek) can cause troubles if leads are removed, maybe
  due to floating earths causing voltage difference and blowing 8301.

. If using expansions, make sure connector pins are straight. Tony Price
  also recommends using a SMALL sliver of wood and cleaning expansion socket
  with contact cleaner.

. Run thickish wire from 5v line (LH pin of regulator) to ram 5v rail
  (Thick circuit track running from just above R68 and under IC7).

. SERIAL PORTS. If -12v and +12v lines OK, then problem usually lack of
  outgoing RS232. Try the 2x33k -12v pull up to 19/21 of 8302. Illogical
  I know but it DOES cure the problem very often. Similarily open network
  sockets (centre pin not making contact when plug removed) have been known
  to affect serial ports. These must be some internal effects in the 8302.
  Failing this, remove IC25 (1488) and replace in socket.
  I remove using specialist hot air gun, but Black & Decker electric paint
  stripper used CAREFULLY will work. Direct AWAY from plastic parts and don't
  overheat. Lever off IC ONLY when solder is fully melted.
  Then try different combinations of 8302/1488. I find some 8302s output less
  than 2v to pin 2 of 1488 - should be 2.5 or so I am told.

  Note on issue 6 boards the HAL should be socketed and swapped as well. The
  incoming data is buffered via this (in place of IC27 on issue 5 boards).
  YES - the official circuit diagram IS wrong!

. Try the 'bombproofing' mods listed in QL World in Nov 89 - but I 
think this is a bit of an overkill.

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